Just got a memo from Gideon:
"Mouse balls are now available as FRU (Field
Replacement Unit). Therefore, if a mouse fails to operate or should it perform
erratically, it may need a ball replacement. Because of the delicate nature of
this procedure, replacement of mouse balls should only be attempted by properly
trained personnel.
Before proceeding, determine the type of mouse balls by
examining the underside of the mouse. Domestic balls will be larger and harder
than foreign balls. Ball removal procedures differ depending of the type of the
mouse. Foreign balls can be replaced using the pop-off method. Domestic balls
are replaced by using the twist-off method.
Mouse balls are not usually static-sensitive. However,
excessive handling can result in sudden discharge. Upon completion of ball
replacement, the mouse may be used immediately. It is recommended that each
operator have a pair of spare balls for maintaining optimum customer
satisfaction.
Anyone missing his balls should suspect local personnel of removing
these necessary items."
The laughter echoing down the halls hasn't stopped yet.....
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